The Ultimate List of Net Promoter® Best Practice Tips
Genroe
JANUARY 21, 2015
Net Promoter was launched in 2003 and since then many, many organisations have used the methodology to drive change in their business. Note that these tips pretty much apply to any Voice of the Customer or Customer feedback (but not market research) process. CX Journey. Automate your process. Listen Learn Live. askyourcustomer.
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