CX and Contact Center Consultancy Assisting Major Retailer in Implementation of a New Service Model
Taylor Reach Group
MAY 23, 2018
This transition will allow for a smooth and successful implementation of a “ship-to-home” strategy, serving the needs of the online ordering and direct-to-home customers. The customer service and relations operation expansion will support the expected increase in demand for e-commerce. “In About Taylor Reach Group, Inc.,
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