How Atlassian Used Automation to Build a $4 Billion Company with More Than 100,000 Customers
Solvvy
JULY 5, 2018
Back in 2002, Atlassian launched their first product, Jira. Whereas most companies this size would have hundreds or thousands of employees to provide customer service, they’ve scaled customer support through AI and machine learning. Self-service support tools have come a long way in the last few years.
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