2002 Accountability Interactive Voice Response Self service 
SmartAction
MARCH 7, 2023
This integration will enable voice-enabled self service, a feature that customers are demanding, and the ability to handle complex voice interactions. Conversational AI is the key to augmenting existing technology with a company’s IP. This intelligence prompts recommendations for actions that companies can take.
SmartAction
APRIL 4, 2023
Since 2002, SmartAction has helped 100+ industry-leading brands streamline their contact centers and take their customer experience to the next level through AI voice, text, and chat. Watch Now The post From Q-and-A to Two-Way: Conversational AI is the Future of Voice Assistants appeared first on SmartAction.
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