2001, Chief Customer Officer, Customer Service and Personalization

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2001

Chief Customer Officer

Customer Service

Personalization

CS in Conversation: Focus on Adoption to Demonstrate the Need for Customer Success

Amity

NOVEMBER 25, 2014

And like the pioneers in marketing, there is a lot we can learn by revisiting how the pioneers in Customer Success, like Paul Teshima, realized why helping customers succeed was integral to SaaS success and in doing so, shaped this discipline. Amity: You were a pioneer in the Customer Success – how did you break ground?

SaaS

SaaS Chief Customer Officer Upselling Accountability

Improving Customer Experience Is The Only Way Forward – Sonia Bhatia Salmin, Customer Experience Specialist

Customer Guru

MARCH 7, 2018

Could you tell us a bit about your personal story that led to you building a career in Customer Experience? I completed my engineering in 2001, majoring in Electronics. Customer centricity is the DNA of the company; every single person here passionately works towards the customer. by Jeanne Bliss.

Customer Experience

Customer Experience Customer centricity Chief Customer Officer B2C

Customer Contact Central

CS in Conversation: Focus on Adoption to Demonstrate the Need for Customer Success

Improving Customer Experience Is The Only Way Forward – Sonia Bhatia Salmin, Customer Experience Specialist

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