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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

Founded in 2005, Coveo is a provider of predictive search technologies, with integrated plug-ins for Salesforce.com, Sitecore, Google Apps for Work, Atlassian, JIRA, Office 365, YouTube, Lithium, Jive, Dropbox, and more. Customers appreciate: Frictionless customer service through peer-to-peer support, self-service and social care.