top-10-pet-peeves-of-customers-and-how-to-avoid-them 
CSM Magazine
FEBRUARY 16, 2023
Customers come with their own unique set of needs and expectations, and it’s up to businesses to meet or exceed those expectations as much as possible. However, there are certain pet peeves that frequently get in the way of customers’ satisfaction.
Beyond Philosophy
FEBRUARY 28, 2017
Tillerson’s remark led me to think about new employees generally, and my experiences over the years, both as an employee and as as the CEO of our customer experience consultancy, Beyond Philosophy. Here’s a list of my top ten Do’s and Don’ts for new workers: 10 Things New Employees Should DO: 1. Understand how they do things around here.
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