take-control-of-blood-sucking-customers 
Steve DiGioia
APRIL 18, 2016
You chase after your customers, hoping to be liked so they buy your product. In your eyes they can’t do anything wrong, you bend over backwards and give freebies to these blood sucking customers of yours. You were taught “the customer is always right”. It’s OK to “fire a customer”. Want to know why?
Steve DiGioia
DECEMBER 16, 2021
Being in the hospitality industry for 20+ years, and providing customer service for many more, I have learned that you win some and lose some. No customer interaction will be perfect for your business. A customer’s taste, perception, culture, expectations, etc. It’s OK To Fire Your Customer. If not, you lose.
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