Remove Scripts Remove Technical Support Remove Virtual Agent Remove voip
article thumbnail

Working in a Call Center: The Definitive Guide

aircall

Technical support agent/representative. Answers technical questions on the use of a product or service. The possibilities for advancement are readily available for the agents dedicated enough, through repeated excellent performance. Increasingly, as call centers go virtual, agents tend to work from home.

article thumbnail

Top 8 Avoxi Alternatives & Competitors in 2022

JustCall

JustCall is a VoIP business phone system that has emerged as the Cloud Phone System of choice for today’s multi-tasking sales and support teams. Setting up might require technical support. GoToConnect offers over 100 features across cloud VoIP and web, audio, and video conferencing. JustCall Overview.