9 Signs You’re a Customer Service Expert
Fonolo
NOVEMBER 15, 2017
Example: During the first few years as a CSR spikes in call volume would send you in a tailspin, however, after getting through your fair share of days dealing with high volume, and angry customers, you no longer shudder at the idea, rather, you get through the day graciously, and learn to handle even the worst customers with an even temper.
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