Remove Journey mapping Remove Multichannel Remove Surveys Remove Time management
article thumbnail

Improve Your Customer Service With These 5 Steps

GetFeedback

This shift isn’t lost on businesses either—in 2017, two-thirds of marketers say their companies compete mostly on the basis of customer experience (CX), according to a Gartner Customer Experience survey. Consistently survey your customers after important milestones, like a purchase or onboarding. In Summary .