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How Customer Success Technology Tackles the Top 7 CS Challenges

Totango

Ongoing market volatility created by the COVID-19 pandemic has placed a greater emphasis on the revenue potential of existing customers. Identify trends and build proactive engagement strategies. Instead, companies are embracing a more mature model of customer success—the dynamic engagement model. Cost-effectively deliver value.

article thumbnail

How Customer Success Technology Tackles the Top CS Challenges

Totango

Ongoing market volatility created by the COVID-19 pandemic has placed a greater emphasis on the revenue potential of existing customers. Identify trends and build proactive engagement strategies. Instead, companies are embracing a more mature model of customer success—the dynamic engagement model. Cost-effectively deliver value.