Inbound sales Sales Upselling voip 
InGenius
APRIL 1, 2020
These centers are the meat and bones of customer service, and the main objective is to respond to customer issues like service questions, inbound sales inquiries, order fulfillment, technical concerns, and general help desk matters.
OctopusTech
SEPTEMBER 9, 2023
It helps them to focus on sales, marketing, product and service development, and other business operations. Instead of managing call center functions, companies can focus on marketing, sales, product development, and future planning which are critical for the growth and to survive in the competition.
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