JustCall

APRIL 5, 2023

Cloud call center software is essential for modern businesses. That is because they help the customer support department of these businesses, which are responsible for keeping their customers happy. However, as there are many options out there, business owners often get confused with regards to choosing the right software.

Interactive Voice Response 52

Interactive Voice Response Virtual Agent Multichannel voip 52

JustCall

NOVEMBER 25, 2022

Conversation intelligence makes sure that every call is thoroughly analyzed. Sales calls are recorded, transcribed, and analyzed using conversation intelligence (CI) software. is a conversation intelligence solution that speeds representative evaluation and automates call quality assurance procedures. G2 Reviews: 4.5

Real estate 52

Real estate CRM Coaching Contact Center 52

OctopusTech

SEPTEMBER 29, 2022

Table Of Contents: Integrated CRM Multi-channel ticketing system Integration with systems Team collaboration Reports and analytics Automatic call routing Customization options Automation of functions. This feature allows representatives to track and resolve the issues of clients related to various products and services. Integrated CRM.

Customer Service 62

Customer Service CRM Self service Analytics 62