Healthcare Service level virtual call center Wait times 
Taylor Reach Group
JANUARY 6, 2023
Realignment of healthcare, global supply chains, work locations, employment relationships (quiet quitting, great resignation, etc.) … . We have seen Contact Centers struggle to find and retain workers. We have seen more than 20 months of long wait times due to “higher than normal contact volumes”. .
Cisco - Contact Center
AUGUST 18, 2020
This month, I’m highlighting some of the exciting features we’ve introduced with Webex Contact Center , our versatile contact center as a service (CCaaS) for small and large contact centers, trusted by leading financial, healthcare, retail, and entertainment companies around the world.
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