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How to Structure your Support Team

aircall

Product experts, technical support, and “accounts payable” fall into this category. In order to maintain the zen-like-peace and a sense of order, you must form a government in your name. Hierarchy is not a dirty word when structuring your support team. This team includes fewer, more specialized individuals.

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How to Structure your Support Team

aircall

Product experts, technical support, and “accounts payable” fall into this category. In order to maintain the zen-like-peace and a sense of order, you must form a government in your name. Hierarchy is not a dirty word when structuring your support team. This team includes fewer, more specialized individuals.

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article thumbnail

How to Structure your Support Team

aircall

Product experts, technical support, and “accounts payable” fall into this category. In order to maintain the zen-like-peace and a sense of order, you must form a government in your name. Hierarchy is not a dirty word when structuring your support team. This team includes fewer, more specialized individuals.

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

His coverage topics include the ROI of CX, CX strategy and governance, how CX leaders secure and retain sponsorship, the buy/own/advocate customer journey, voice of customer (VoC) and survey strategies, customer journey mapping, CX analytics and measurement, the role of social media and word of mouth (WOM) in CX, and persona development.