Gamification Self service Technical Support Virtual Agent 
DMG Consulting
OCTOBER 4, 2018
Organizations that invested in them spent lots of time finding and loading the data and trying to get their employees, particularly those in contact centers, customer service organizations, technical support functions and field service, to use the solutions.
JustCall
AUGUST 10, 2022
Setting up might require technical support. Intelligent routing – Calls can be routed based on caller data, IVR selections, agent skills, calling hours, and so on. AI agent – An NLP-enabled virtual agent can be deployed to support customers. Aircall Overview. Image Source. Image Source.
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