New Outbound Lead Generation Programs: Top 15 Challenges for Call Centers
NobelBiz
JUNE 5, 2023
Additionally, introducing gamification elements, setting achievable goals, and celebrating successes can create a sense of achievement and camaraderie among the team, helping to overcome call reluctance and fostering a proactive and enthusiastic approach to outbound calls. However, it can take a toll on the morale of the call center staff.
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