GUEST POST: Skyrocket the Customer Experience and Mitigate Financial Risk
COPC
JANUARY 10, 2023
When this happens, companies see diminishing employee productivity, lower first-call resolution, decreased customer satisfaction, and higher employee attrition—all of which can negatively affect the company. Supported Employees Have the Tools to Do Their Jobs Effectively. Vicki Brackett, SVP | livepro.
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