First call resolution Inbound sales Strategy Telemarketing 
Select VoiceCom Blog
JULY 11, 2022
Inbound calls are when customers themselves contact the call centre regarding a concern. An effective inbound call strategy is essential in every business, as 89% of customers say they would buy from a brand again if they had a positive customer service experience. They can also potentially close new ones.
Dialer 360
JULY 27, 2022
Call center agents can segment their calls according to different criteria such as customer type, goal, region, etc. You can use the idea of running a call center campaign to meet the business goals for example close more inbound sales campaigns, qualify prospects, and boost customer service.
Expert insights. Personalized for you.
52 
Let's personalize your content