Customer Rage Study Podcast: Interview With Scott Broetzmann and Mary Murcott
Connecting the Dots
APRIL 21, 2017
They are certainly making comparisons with other industries saying: “Hey, if USAA can do it, why can’t you?” Even if you’re not in the insurance industry. And I think that somehow both legal and finance have taken over a lot of companies in the game toward looking toward the bottom line. Their metrics are insincere.
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