ProProfs Blog
JUNE 26, 2020
The reports help you measure ratings, read feedback, and more. Agent Role can be seen as various levels of access to the ticketing software. An Assignee is a person who is assigned a customer service ticket. Help Desk Inboxes are designed to help you configure your existing customer-facing emails (like support, sales, etc.)
Brad Cleveland Blog
SEPTEMBER 1, 2011
Studies reveal that the vast majority of consumers now use search engines, social communities and feedback sites to better understand a company’s commitment to service before making brand or product decisions. We are seeing the emergence of the greatest customer movement in history. Is your organization ready? Are you ready?
Brad Cleveland Blog
SEPTEMBER 1, 2011
Studies reveal that the vast majority of consumers now use search engines, social communities and feedback sites to better understand a company’s commitment to service before making brand or product decisions. We are seeing the emergence of the greatest customer movement in history. Is your organization ready? Are you ready?
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