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Customer Touchpoints 101: Identify and Leverage Your Touchpoints Efficiently

ProProfs Blog

Make use of customer journey and customer experience maps to accurately track the various touchpoints and the impact they have on your customers. Customer journey maps can help you identify the touchpoints that an individual customer came across during its journey with you.

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15 Practical Lead Generation Ideas and Strategies to Implement in 2020

REVE Chat Blog

It comprises of four stages: Awareness – The first stage is to make your prospects aware of the key positioning of your business by analyzing their journey and knowing their interests. . With the help of consistent newsletters, events or seminars/webinars you can educate your leads in the best way. Map your customer journey .