article thumbnail

With a Focus on Customer Convenience, Wag! is the Model for Mobile-First Support

CSM Magazine

Walk, a service that connects owners with pre-screened and insured dog walkers, gives owners the peace of mind they need to safely let their dogs out for walks and exercise. After owners select a preferred date and time, a walker arrives and takes the dog out. This allows dogs to receive on-demand care with walks or in-home visits.

article thumbnail

UJET Wag! Customer Experience Case Study

CSM Magazine

Walk, a service that connects owners with pre-screened and insured dog walkers, gives owners the peace of mind they need to safely let their dogs out for walks and exercise. After owners select a preferred date and time, a walker arrives and takes the dog out. This allows dogs to receive on-demand care with walks or in-home visits.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Call Recording Software for Contact Centers

NobelBiz

Metrics like Customer survey ratings or average wait times will reveal a lot about the success of your contact center. While a mock case is a successful exercise, agents can also become familiar with real-life scenarios. VoIP Technology VoIP, or IP telephony applications, is the best solution for call recording.

article thumbnail

JustCall vs Talkdesk: An In-Depth Comparison 

JustCall

5 Get VoIP 4.5/5 The involvement of a third party will cause you to lose some amount of control that you would wish to exercise over such integrations and their performance. Companies looking for VoIP solutions will not have to break the bank while choosing JustCall. JustCall Talkdesk G2 4.2/5 5 Capterra 4.1/5 5 GetApp 4.2/5