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Is Your Organization Ready for the Top Contact Center Trends of 2022?

Playvox

Workers are gaining strength in the workplace, driven by social changes, labor shortages, and a shift in personal priorities. They’ve never known life without the internet and leverage digital technology to communicate, learn, shop, and be entertained. 2022 just might be The Year of the Contact Center Employee.

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

Presently the general manager of Marriott Vacation Club Pulse San Diego, he was the general manager of The Inn at Bay Harbor?A With a surprisingly relatable, conversational and very entertaining style, David delivers profoundly insightful and hard-hitting content to business audiences across a broad range of industries and categories.