Do your Reports Spark Joy? Tidy up your Reports to Reduce Call Center Stress and Boost Agent Engagement
SharpenCX
FEBRUARY 25, 2020
And, this hurts you, team morale, and your customers. Each disengaged employee can cost you $2,246 , according to ADP. Employee engagement is directly tied to revenue growth. In fact, the total economic impact of employee engagement in the U.S. easily runs into billions of dollars each year. bites nails*.
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