NICE inContact

JULY 26, 2020

Revenue and cashflow are the lifeblood of a small business. It is no surprise that one of the highest priorities for a small business is to find and keep customers. Why? There is a direct correlation between customer satisfaction and top-line revenue and bottom-line profit.

Customer Service 62

Customer Service Best practices Contact Center Call Center 62

Select VoiceCom Blog

JULY 26, 2020

Wouldn’t it be nice if there was a step by step guide on how to navigate business relationships? It would make our business dealings so much better and more comfortable. But in life, though, there is no such thing. Real relationships, at least, meaningful ones, require that we are intentional about building it, undergoing a […]. The post 4 Secrets to a Successful Outsourcing Relationship appeared first on Telemarketing & Call Centre Outsourcing in Philippines.

outsourcing 52

outsourcing Telemarketing Business Process Outsourcing 52

kommunicate

JULY 26, 2020

The customer service experience had not reached its best yet. However, we had come a long way from the company post box with unanswered letters to directly contacting a support agent and hoping to resolve the issue faster. Fast forward to today, we have multiple modes of connecting with the customers. We can get in [.]. The post Whitepaper: Customer Support in 2020 appeared first on Kommunicate Blog.

Customer Support 52

Customer Support Customer Service 52

GetFeedback

JULY 26, 2020

CustomerThink report that shows how to develop an ROI strategy for your CX program.

Best practices 60

Best practices 60

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