Sun.Apr 21, 2019

Working together to improve customer relationships

TRUSTID

Managing your customer relationships is a company-wide effort. It involves multiple departments within an organization, including sales, customers service and IT, to name a few.

R.I.P. Tony Buzan, Memorial Appreciation

Up Your Service

Tony Buzan, 1946–2019. Creator of the MindMapping Technique, founder of World Memory Championship, author of 80 books, educator, innovator, good friend. Thank you for all your uplifting service and contributions to humanity. Rest in peace, Tony. We will miss you. Please leave your comments here.

Newly Added Event, April 24th: Martha Brooke Speaks at the CX Analytics Summit in Los Angeles

Interaction Metrics

On April 24th, catch Customer Experience Speaker, Martha Brooke at the CX Analytics Summit held at the Porsche Experience Center in L.A. Hosted by Interaction Metrics' partner CallMiner, Martha will lead the workshop "Practical Ways to Improve Your Customer Listening".

R.I.P. Tony Buzan, Memorial Appreciation

Up Your Service

Tony Buzan, 1946–2019. Creator of the MindMapping Technique, founder of World Memory Championship, author of 80 books, educator, innovator, good friend. Thank you for all your uplifting service and contributions to humanity. Rest in peace, Tony. We will miss you. Please leave your comments here.

Redefining Customer Experience Metrics for Better Performance

Speaker: Lynn Hunsaker, Chief Customer Officer of ClearAction Continuum

Join us for this insightful webinar with Lynn Hunsaker, Chief Customer Officer of ClearAction, who will show you how to zero-in on true leading indicators and describe how to connect business results metrics with employees’ workflow metrics.

Newly Added Event, April 24th: Martha Brooke Speaks at the CX Analytics Summit in Los Angeles

Interaction Metrics

On April 24th, catch Customer Experience Speaker, Martha Brooke at the CX Analytics Summit held at the Porsche Experience Center in L.A. Hosted by Interaction Metrics' partner CallMiner, Martha will lead the workshop "Practical Ways to Improve Your Customer Listening".