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Should You Outsource Your Contact Center?

Real Blue Sky

You may be supporting customers across multiple channels – from voice and chat to email and Messenger. But multi-channel support in itself does not provide for a seamless experience across channels for your customers. Whether you believe you have hired a vendor or a partner, you are right.”

article thumbnail

Should You Outsource Your Contact Center?

Real Blue Sky

You may be supporting customers across multiple channels – from voice and chat to email and Messenger. But multi-channel support in itself does not provide for a seamless experience across channels for your customers. Whether you believe you have hired a vendor or a partner, you are right.”

article thumbnail

Should You Outsource Your Contact Center?

Real Blue Sky

You may be supporting customers across multiple channels – from voice and chat to email and Messenger. But multi-channel support in itself does not provide for a seamless experience across channels for your customers. Whether you believe you have hired a vendor or a partner, you are right.”