Customer Support, Inbound sales, Telemarketing and Upselling

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Inbound vs. Outbound Calls: Which Is Right For Your Business?

JustCall

APRIL 3, 2023

Businesses usually have a team of inbound customer service representatives who help customers with their questions and issues. Since inbound calls are mostly customer-service based, they provide an excellent opportunity to build relationships and upsell/cross-sell company products. What are Outbound Calls?

Inbound sales

Inbound sales Telemarketing Technical Support Contact Center

Inbound vs. outbound call centers

Global Response

FEBRUARY 13, 2022

Inbound call centers, as you might imagine, handle inbound calls from customers (or others interested in your services). Inbound call centers are most useful to serve as customer support and to take care of questions or issues from current customers. Inbound sales or upgrades.

Call Center

Call Center Telemarketing Technical Support outsourcing

Customer Contact Central

Inbound vs. Outbound Calls: Which Is Right For Your Business?

Inbound vs. outbound call centers

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