NobelBiz

SEPTEMBER 12, 2023

A lower ATT typically indicates quicker issue resolution and streamlined customer service. However, excessively low ATTs can be problematic, potentially suggesting agents are rushing through calls, sacrificing quality for speed. Dive into the world of outbound sales, from industry insights to performance optimization.

Metrics 52

Metrics Call Center Outbound sales Contact Center 52

JustCall

FEBRUARY 13, 2023

These centers can play a significant role in helping companies to improve their bottom line, increase customer satisfaction, and expand their reach. One of the most significant benefits of call centers is their ability to provide fast and efficient customer service. What is a Call Center?

Sales 52

Sales Call Center Interactive Voice Response CRM 52

JustCall

MARCH 21, 2022

Call centers are a cost-effective way to manage inbound customer service calls and outbound sales calls. It’s a centralized setup that enables a business to reach out to potential or existing customers for different purposes. There are many such technologies utilized inside sales call center ecosystem.

Call Center 52

Call Center Sales Interactive Voice Response Contact center software 52