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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

While these technologies are still 5-10 years away from mass adoption, customer service organizations already recognize the benefits of providing an immersive customer experience. AR has been especially beneficial in the technical suppor t domain. Virtual agent exhibitors at MWC 2018: Nuance.

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

While these technologies are still 5-10 years away from mass adoption, customer service organizations already recognize the benefits of providing an immersive customer experience. AR has been especially beneficial in the technical suppor t domain. Virtual agent exhibitors at MWC 2018: Nuance.

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Which Call Center Model is Right For You?

Global Response

Inbound call centers manage incoming customer communications, either by phone or multiple channels. Not only do customers get faster service, but your service becomes more efficient as well, allowing you to handle more tickets with the same amount of time and resources. LET’S CONNECT So, is onshoring right for your business?