How to determine your wildly important goal for your inbound call center
Quality Contact Solutions
MARCH 22, 2021
I learned very quickly that a person (or project) without goals is like a sailboat drifting in the ocean without a sail….it I learned very quickly that a person (or project) without goals is like a sailboat drifting in the ocean without a sail….it Goal setting & metrics for the inbound call center. focused quality assurance goals.
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