Remove Customer effort Remove Journey mapping Remove Outbound sales Remove Technology
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How to Successfully Implement Customer Journey Analytics – Part 1

Pointillist

Customer journey analytics is a new technology and many companies are grappling with the same questions. I will endeavor to answer these questions and help you plan your customer journey analytics implementation strategically through this two post series. Has a journey mapping exercise ever been conducted?

article thumbnail

How to Successfully Implement Customer Journey Analytics

Pointillist

Customer journey analytics is a new technology and many companies are grappling with the same questions. I will endeavor to answer these questions and help you plan your customer journey analytics implementation strategically in this post. Has a journey mapping exercise ever been conducted?