Customer Care Multichannel Presentation Virtual Agent 
Lumoa
JUNE 23, 2021
Did you know that American businesses risk losing a whopping $494 billion in revenue from poor customer care? In the age of smartphones, where support is only a click away, consumers have massive expectations when it comes to customer service.
CSM Magazine
JUNE 16, 2023
Presently, virtual assistants grasp inquiries, ascertain sentiment, and give compassionate answers. IBM Watson Assistant IBM Watson Assistant is an advanced platform designed to deliver unparalleled virtual agent experiences. Your virtual tools are easily manageable and scalable.
RichCall
SEPTEMBER 13, 2017
ot CX transformation from contact centers to multichannel, omnichannel, robotics and proactive CX. This is the future of customer service. But it is the harnessing of social platform messaging apps that will turn social customer care on its head in 2017. Proactive Customer Care. Blake Morgan. Darren Prine.
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