Customer Care Feedback industry standards Telemarketing 
JustCall
APRIL 5, 2023
As a result, telemarketers can curate smart drip campaigns that yield better results. If anything, unreliable customer support is a major pain point for those who have been using 8×8 – even if it has been years! One of the major causes of agent attrition is the lack of data-driven training and performance feedback.
Hodusoft
JULY 16, 2021
The agents in a call center are known as customer service representatives, who handle customer inquiries, provide technical support and address customer service issues. Some call centers provide other services such as billing, reminder or payments due, sales and telemarketing phone calls. Inbound and Outbound Operation.
Expert insights. Personalized for you.
52 
Let's personalize your content