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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

JANUARY 5, 2022

An author, keynote speaker and international authority on business management trends, he has been a thought leader in customer-centricity since 1998. Thompson is also co-author of The Blueprint to CRM Success and author of the groundbreaking report “Customer Experience Management: A Winning Business Strategy for a Flat World.”.

Customer Experience 98
Customer Experience Customer Service Consulting Consulting 98
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The Complete Customer Service Training Guide

ProProfs Blog

MAY 1, 2020

Quality management. Help your operators track potential leads at their next visit with CRM platform. Training for customer service can comprise a lot of things such as: Tutorials. Expert lectures. Activities. Presentations. Study sessions and lots more. Knowledge repository based company learning resources. Proactive support.

Customer Service 128
Customer Service Customer Support Education Feedback 128
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