Remove CRM Remove Outbound sales Remove Technical Support Remove Telemarketing
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How Much Does It Cost To Hire A Call Center?

Quality Contact Solutions

Inbound, Outbound, dedicated or shared resources. Technology licensing (if integrating with internal CRM). High Volume/Low Complexity – $28-$32 per telemarketing hour. High Volume/High Complexity – $33-$34 per telemarketing hour. Low Volume/Low Complexity – $35-$39 per telemarketing hour.

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Things to consider before choosing call center outsourcing solutions

Vcaretec

Inbound customer support: Handling incoming calls, emails, chats, and other communication channels to assist customers with inquiries, issues, and requests. Outbound sales and telemarketing: Making outbound calls to promote products or services, generate leads, conduct surveys, or follow up on sales prospects.