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How to Structure your Support Team

aircall

Product experts, technical support, and “accounts payable” fall into this category. A thoughtful and intuitive interactive voice response (IVR) will let your callers to direct themselves to a knowledgeable agent. When strategically growing your support team, patience and planning are the key takeaways.

article thumbnail

How to Structure your Support Team

aircall

Product experts, technical support, and “accounts payable” fall into this category. A thoughtful and intuitive interactive voice response (IVR) will let your callers to direct themselves to a knowledgeable agent. When strategically growing your support team, patience and planning are the key takeaways.

article thumbnail

How to Structure your Support Team

aircall

Product experts, technical support, and “accounts payable” fall into this category. A thoughtful and intuitive interactive voice response (IVR) will let your callers to direct themselves to a knowledgeable agent. When strategically growing your support team, patience and planning are the key takeaways.