How to Migrate from an On-premise Call Center Solution to a Cloud one
3CLogic
AUGUST 18, 2020
If an enterprise has already invested in an on-premise telephony infrastructure but is starting to entertain the merits of migrating to the cloud, a Connector can be a good first step. However, enterprises continue to remain dependent on their existing call center platform (IVR, queue management, reporting, etc.) Hybrid Cloud.
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