Global Response

DECEMBER 21, 2022

How Quality Assurance Can Help Increase Sales Whether or not your call center focuses on outbound sales and marketing, a good QA process can directly impact sales and drive improvement for your bottom line. Of course, you can also glean useful insights from unsuccessful calls. Of course—it’s never too late!

Call Center 62

Call Center Outbound sales Feedback Best practices 62

JustCall

APRIL 13, 2020

Outbound sales with local caller IDs can make a big difference. Taking your sales reps through a structured onboarding program will really go a long way to help them understand product details. Also, goal setting, scripting and a focus on relevant sales metrics is important. 4-Week Sales Training Program Guide.

Sales 98

Sales CRM Analytics Chatbots 98

CrazyCall

AUGUST 16, 2019

Topics covered: Closing a sale, sales relationships, sales negotiation. You may recognize Jeb as the author of People Buy You and Sales EQ books. Of course, that’s not all from Jeb’s sales equipment and the Sales Gravy podcast is just one more resource. The Brutal Truth About Sales & Selling.

Sales 115

Sales B2B Coaching Personalization 115