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Customer Lifecycle Management 101: Everything Your Business Needs to Know

ProProfs Blog

JULY 21, 2020

Metaphorically speaking, the customer lifecycle can be compared to a flower in bloom. However, with the course of time the bloom begins to wilt, the flower shrivels up and is no longer pleasing to the eyes. Beware, failing to live up to your overly optimistic promises, can make you lose your customers. – Jim Marous.

Management 78
Management Marketing Customer centricity Customer retention 78
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Why Customer Journey Analytics Software is Important in 2023

JustCall

MARCH 6, 2023

10 Benefits of Customer Journey Analytics 1. Helps Organizations Become More Customer-Centric Understanding the customer journey empowers brands to: Evaluate customer activities, expectations, feelings, etc., Customer Journey Analytics vs. Other Approaches: A Comparison Measuring customer experience is no joke.

Analytics 52
Analytics Journey mapping Metrics Feedback 52
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