Top 5 Best Practices for Successfully Transitioning from Onsite to an At-Home Contact Center Workforce
Noble Systems
SEPTEMBER 8, 2020
They will also need headsets and power backup, and VOIP via home broadband and a VPN connection to the corporate network for secure access to enterprise applications. Consider creating a checklist of requirements and a testing process for each employee. Your employees are used to in-person contact with managers and other team members.
76 
Let's personalize your content