Top 5 Best Practices for Successfully Transitioning from Onsite to an At-Home Contact Center Workforce
Noble Systems
SEPTEMBER 8, 2020
They will also need headsets and power backup, and VOIP via home broadband and a VPN connection to the corporate network for secure access to enterprise applications. Many companies are turning to gamification to effectively build knowledge, develop new skills, and motivate employees to align with changing customer needs.
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