SharpenCX

FEBRUARY 12, 2020

Customer experience futurist Blake Morgan ranked Lyft among her top 100 customer-centric companies on Forbes. Lyft built their company around a single mission: to “improve people’s lives with the world’s best transportation.” This month, we’re crushing on Lyft. Here’s what we love about Lyft.

Customer Experience 84

Customer Experience Transportation Contact Center Coaching 84

SharpenCX

FEBRUARY 12, 2020

Customer experience futurist Blake Morgan ranked Lyft among her top 100 customer-centric companies on Forbes. Lyft built their company around a single mission: to “improve people’s lives with the world’s best transportation.” This month, we’re crushing on Lyft. Here’s what we love about Lyft.

Customer Experience 67

Customer Experience Transportation Contact Center Coaching 67

JustCall

AUGUST 21, 2020

Some patients are not sure if they’re experiencing a true emergency, some may have issues with transportation or other reasons. The departure of staff or employees(voluntary/involuntary) heavily pulls down your call center efficiency plus profits. What is a Pharmaceutical Call Center? In a nutshell, they are multi-departmental.

Call Center 52

Call Center call center software Healthcare Abandon rate 52