How To Manage The Average Handling Time (AHT) For Contact Centers?
NobelBiz
JANUARY 17, 2022
It may be a valuable tool for establishing standards against which the customer relationship center can push its customer service goals. The average call handling time (AHT) is also one of the oldest and most important key performance indicators (KPI) for contact center performances. To put it another way?
52 
Let's personalize your content