Remove contact center associations Remove Customer Service Remove Interactive Voice Response Remove Wait times
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From 411 Operator to Contact Center Geek: An Interview with Contact Center Operations Expert, Matt Beckwith

Vistio

He has been named a top thought leader in the contact center space and serves on the steering committee for the Northern California Contact Center Association. I just see a random number or think of a company, and I just see if I can contact them. Bringing you back to my old QA days, but absolutely.