Complaint resolution Customer effort Customer Support Data 
ProProfs Blog
MAY 18, 2021
So, it is crucial to find a balance between your data collection needs and your survey taker’s ease of survey response. Alternatively, the efforts made by a customer while interacting with your brand can be measured by a customer effort score (CES). Read more: What is a Good Customer Effort Score?
Nicereply
MAY 22, 2023
Social media support is an essential part of customer satisfaction strategy for many companies. The key to a successful social media strategy lies in providing customer support through all available channels. Furthermore, providing excellent service can boost customer satisfaction and increase brand loyalty.
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