Complaint resolution, Contact Center and Upselling

AI Call Center Technology Revolutionizing Customer Support

TeleDirect

OCTOBER 25, 2023

At TeleDirect, we’re an extension of your team, and our team is extensively trained in upselling and lead generation. Understanding Call Center AI To understand AI for call center uses and how artificial intelligence is transforming contact centers , we must first explore the darker side.

Call Center

Call Center Technology Customer Support Complaint resolution

7 Types of Phone Calls Where You Should Screen Share

Talkdesk

FEBRUARY 13, 2018

In Deloitte’s 2017 Global Contact Center Survey , contact center executives said one of the big changes that will transform the customer experience in the next few years is the aim of making interactions “effortless.”. 5: An upsell opportunity or retention call. 1: Product demos.

Complaint resolution

Complaint resolution Contact Center Upselling Chatbots

Customer Contact Central

AI Call Center Technology Revolutionizing Customer Support

7 Types of Phone Calls Where You Should Screen Share

Webinars

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