Coaching Metrics Revenue potential Scripts 
JustCall
MARCH 10, 2023
Finally, getting desired outcomes and minimizing errors can increase revenue potential while plugging in leakages. Improved Metrics From the above benefits of call flow, it is evident that it improves the overall performance of the call center as a whole. Follow a Script When you think of it, call flows are like decision trees.
NobelBiz
JULY 25, 2023
Meet the renowned Contact Center Coach, Michael Tamer, also a training expert, CEO at Proponisi, and an accomplished author. We’re thrilled to have him as our special guest on the show, where we delve into the world of training and coaching. Discover how AI integration influences agents and the age of anti-script.
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